Digital Commerce Coordinator

7 days ago


Cape Town, Western Cape, South Africa HI-TEC SA Full time
About HI-TEC SA

HI-TEC SA is a leading outdoor sports brand dedicated to inspiring active lifestyles through innovative, technology-driven products. Founded in 1974, we foster a family-oriented environment with flexibility, work-life balance, and opportunities for education and upskilling.

The Marketing Department is a young, agile, and energetic team that thrives on collaboration and innovation. We're seeking an Ecommerce Coordinator to join our team and support the day-to-day operations of our online stores.

  • Main Responsibilities:
  • Optimize product listings, manage orders, coordinate digital marketing efforts, and improve site performance.
  • Work closely with logistics partners to resolve shipping and fulfillment issues.
  • Assist with website updates, ensuring product pages are accurate, engaging, and aligned with marketing campaigns.

What You'll Need:

  • Technical Expertise:
  • Experience with e-commerce platforms such as Shopify, or WooCommerce.
  • Basic understanding of HTML, CSS, and A/B testing for troubleshooting and optimization.
  • Knowledge of SEO best practices, Google Analytics, and digital marketing tools (e.g., Mailchimp, Klaviyo).
  • Familiarity with PIM (Product Information Management) tools and e-commerce merchandising.
  • Data Analysis:
  • Strong ability to analyze e-commerce metrics, track KPIs, and report performance insights.
  • Experience using Google Analytics, heatmaps, and conversion tracking tools.
  • Proficiency in Excel for reporting and data interpretation.

Requirements:

  • Qualifications:
  • Degree/Diploma in Business, E-commerce, Marketing, or a related field.
  • 3+ years in e-commerce, digital marketing, or online retail.
  • Experience in a retail, footwear, or outdoor brand is a plus.


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