Technical Training Specialist
1 week ago
We are seeking a skilled Technical Trainer to join our team at Isilumko Staffing. As a Technical Trainer, you will be responsible for delivering high-quality training to our clients in the banking industry.
Key Responsibilities:- Develop and implement effective training programs to enhance the technical skills of our clients.
- Conduct training sessions on various banking products and services.
- Provide technical support and guidance to clients to ensure they are able to use our products and services effectively.
- Collaborate with our sales team to identify training needs and develop customized training programs.
- Stay up-to-date with industry developments and advancements in technology to ensure our training programs are relevant and effective.
- Relevant degree or national diploma in information technology or a related field.
- Advanced experience in contact center technologies and data sets.
- Excellent communication and presentation skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong technical skills and knowledge of banking products and services.
- Business etiquette and communication skills.
- Client service principles and product knowledge.
- Operating systems and workflow management.
- Basic computer concepts and electronic banking systems.
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