Technical Training Specialist

1 month ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Technical Trainer Job Description

We are seeking a skilled Technical Trainer to join our team at Isilumko Staffing. As a Technical Trainer, you will be responsible for delivering high-quality training to our clients in the banking industry.

Key Responsibilities:
  • Develop and implement effective training programs to enhance the technical skills of our clients.
  • Conduct training sessions on various banking products and services.
  • Provide technical support and guidance to clients to ensure they are able to use our products and services effectively.
  • Collaborate with our sales team to identify training needs and develop customized training programs.
  • Stay up-to-date with industry developments and advancements in technology to ensure our training programs are relevant and effective.
Requirements:
  • Relevant degree or national diploma in information technology or a related field.
  • Advanced experience in contact center technologies and data sets.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong technical skills and knowledge of banking products and services.
Technical / Professional Knowledge:
  • Business etiquette and communication skills.
  • Client service principles and product knowledge.
  • Operating systems and workflow management.
  • Basic computer concepts and electronic banking systems.


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