Corporate Language and Skills Expert

4 days ago


Cape Town, Western Cape, South Africa EXL Full time
About the Job

We are seeking an experienced Senior Trainer and Developer to join our team at EXL. The successful candidate will have a strong background in English language instruction and a proven track record of delivering high-quality training programs.

Key Accountabilities
  • Design and develop comprehensive training programs aligned with client requirements.
  • Deliver high-quality training sessions that meet or exceed client expectations.
  • Conduct regular evaluations to assess program effectiveness and make recommendations for improvement.
  • Maintain accurate records of participant progress and training outcomes.
Qualifications and Experience
  • Diploma in English, Teaching or TEFL.
  • Minimum 6 months experience in delivering English language and soft skills training in BPO/Hospitality, Service, and Insurance industries.
  • Strong knowledge of grammar rules, sounds, syllable stress, phonetics, and effective business writing skills.
  • C1 certification required.


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