Front Office Receptionist Leader

5 days ago


Johannesburg, Gauteng, South Africa The Capital Hotels, Apartments & Resorts Full time

We are looking for a talented Front Office Receptionist to join our team at The Capital Hotels. As a key member of our team, you will play a vital role in ensuring our guests receive exceptional service and support.

About The Job

This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and is confident in their ability to work well under pressure. If you have a strong background in hospitality, excellent communication skills, and a friendly demeanor, we would love to hear from you

Responsibilities
  • Check-in and check-out guests, process guest transactions, and handle special requests
  • Maintain accurate records, respond to guest inquiries, and resolve issues promptly
  • Provide exceptional service, ensure guest satisfaction, and build strong relationships with our guests
  • Collaborate with colleagues, contribute to a positive team environment, and adhere to company policies and procedures

We offer a competitive salary, opportunities for growth and development, and a fun, dynamic work environment.


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