Floor Team Leader
4 weeks ago
At Markham, we're seeking a skilled Floor Team Leader to support our store leadership team in developing and managing the floor team. This role is ideal for individuals who are passionate about delivering exceptional customer service and driving operational excellence.
Key Responsibilities:
- Support the store management team in providing outstanding leadership to the floor team.
- Ensure the team executes operational excellence through a customer-centric mindset.
- Generate high levels of motivation and commitment within the store.
- Allocate time effectively and handle multiple tasks to complete priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).
Requirements:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal, and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
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