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Systems Engineer for Live Events

2 months ago

Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

About the Role:

The Event Production Team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78 is looking for a skilled Systems Engineer to join their team. As a Systems Engineer for Live Events, you will be responsible for designing, programming, and operating live events with autonomy, taking customers' ideas and delivering an outstanding product.

Key Responsibilities:

  • Design, program, and operate live events with autonomy.
  • Promptly communicate with team, customers, and business partners.
  • Proactively engage with production team to pursue process improvements.
  • Develop, document, and maintain event/AV standards and drive process improvements.
  • Raise the bar for our customers by searching out opportunities to help others improve skillsets and processes.
  • Contribute as a subject matter expert in the field of audio/visual production.

A Day in the Life:

This engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third-party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status.

Pre-Event:

  • Join Planning Meetings with customers as technical subject matter expert.
  • Thorough testing of equipment use cases ahead of implementation.
  • Clear communication with all team members.

Event Delivery:

  • Optimising systems for the best quality attainable.
  • Technical leadership of engineers when required.
  • Operation of event/AV equipment (audio, video, lighting).
  • Adaptable to customer needs and changes.

Post-Event:

  • Assist with de-rig of event space(s), ensuring correct equipment handling and storage.
  • Participate in post-event feedback discussions/surveys.
  • Implementation of learnings/improvements.

About the Team:

The Event Production team provides high-quality support to internal Amazon customers. The team consists of engineers and system engineers who work daily with the installed production equipment, helping to plan and execute each event within the space. The Event Production team culture is built around providing quality customer support for each event, and works to customize each event to provide the maximum results for each customer.

Requirements:

  • 4+ years experience in the AV sector, with a proven record of installing, commissioning, designing, configuring, and/or troubleshooting corporate AV systems.
  • Excellent problem-solving and diagnosis skills, with a strong understanding of signal flow and ability to match resources to issues appropriately.
  • Familiarity with Ross video processors, Cisco VC equipment, Yamaha professional mixing consoles.
  • 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience.
  • Bachelor's degree in IT, computer science, or equivalent.

Preferred Qualifications:

  • 3+ years of supporting a Windows Server environment experience.
  • Experience supporting video conference equipment.