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Client Support Specialist
2 weeks ago
NielsenIQ is seeking a skilled and customer-focused Customer Experience Manager to join our team.
This role involves daily customer visits to maintain and strengthen relationships with existing customers, ensuring their needs are met and exceeding their expectations.
The ideal candidate will have excellent communication skills, be computer literate, and possess a valid Code 8 driver's license and reliable motor vehicle.
Responsibilities will include:
- Maintaining accurate records on the CRM system.
- Assisting the accounts department with debt collection when necessary.
- Providing operational support as required.
- Reporting and updating client lists.
Job Description:
- Provide exceptional customer service and support.
- Maintain accurate records on the CRM system.
- Collaborate with the accounts department to resolve debt collection issues.
- Provide operational support as needed.
A competitive remuneration package and benefits will be offered to the successful candidate.
