Warranty Process Coordinator
6 days ago
Job Description
Bonafide Human Capital is looking for a skilled Vehicle Warranty Professional to join our team. The successful candidate will be responsible for accurately processing and managing warranty claims, ensuring compliance with Stellantis policies.
Main Responsibilities- Warranty Claims: Submit and track warranty claims with Stellantis, ensuring they meet all manufacturer guidelines.
- Documentation: Review repair orders, technician notes, and invoices to confirm warranty eligibility and compliance.
- Communication: Liaise with Stellantis representatives regarding claim approvals, rejections, and audits.
- Collaboration: Work closely with service advisors, technicians, and parts personnel to gather accurate information for warranty submissions.
- Parts Return: Ensure that all replaced parts are returned as per Stellantis' policies and maintain accurate records.
- Record Keeping: Maintain detailed documentation of all warranty transactions, including parts replaced, labor costs, and claim statuses.
- Experience: Minimum 2 years of experience as a Warranty Clerk in a Stellantis dealership or service center.
- Technical Knowledge: In-depth understanding of Stellantis warranty claim procedures, policies, and dealership management systems.
- Software Skills: Proficiency in Stellantis warranty processing systems (e.g., DealerCONNECT, MOPAR warranty systems).
- Attention to Detail: Strong analytical skills to verify claim accuracy and prevent rejections.
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