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Change Management Process Owner

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Huntswood Full time
About the Role:

We are looking for an experienced Change Management specialist to lead our Operational Change processes. As a key member of the Huntswood team, you will play a critical role in delivering governed change and mobilisation that supports a fast-paced contact centre operation.

In this role, you will work closely with cross-functional teams to plan, implement, and evaluate change initiatives. You will also be responsible for managing key stakeholders, developing and executing change management plans, and ensuring that all changes align with our strategic aims.

  • Develop and execute change management plans to achieve business objectives.
  • Manage key stakeholders to ensure effective communication and engagement.
  • Work closely with cross-functional teams to identify and mitigate risks associated with change initiatives.

Requirements:

  • Experience of Change Management Delivery and awareness of Governance Processes
  • Knowledge of Project plan creation, milestone and progress tracking and dependencies
  • Matric