IT Support Specialist
3 weeks ago
At Recru-it, we are seeking a skilled Desktop Support Technician to join our team. The successful candidate will be responsible for:
Key Responsibilities- Hardware and Software Installation: Install and configure PCs and software components for optimal usability.
- Troubleshooting and Repair: Troubleshoot and resolve hardware and software issues, and repair or replace damaged hardware as needed.
- Server Support: Manage server support and maintain optimal system performance.
- User Support: Set up employee profiles, maintain printers, and perform daily backups to ensure business continuity.
- Data Recovery: Implement data recovery procedures to prevent data loss.
- Software Evaluation: Evaluate and install new software, including anti-virus software.
- Communication and Documentation: Provide first-line support, manage technical documentation, and establish strong inter-departmental relationships.
- Qualifications: IT-related qualification (A+, N+, MCSE certification preferred).
- Experience: 3-5 years of experience in a similar role.
- Skills: Proficient in Microsoft Office, with a solid understanding of Microsoft Server and Desktop software, and strong fault-finding skills.
- Transportation: Own transport required for the job.
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