Chief Operations Officer

2 weeks ago

Johannesburg, Gauteng, South Africa Sisol Projects Full time
Chief Operations Officer

Sisol Projects is seeking a highly skilled and experienced Chief Operations Officer to lead our organization's operational strategy and drive business growth.

Key Responsibilities
  • Develop and implement operational strategies that align with the company's overall objectives and growth plans.
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and organizational goals are met.
  • Set clear performance expectations and provide coaching and mentorship to drive professional growth.
  • Monitor progress, evaluate performance, and adjust strategies as needed to ensure successful execution.
Operational Strategy and Management
  • Develop and lead operational strategies that support the organization's overall objectives and growth plans.
  • Coordinate efforts of team members to ensure that objectives set are in line with the organization's strategies.
  • Lead, streamline, and optimize operational processes across the organization to improve efficiency, productivity, and cost-effectiveness.
  • Identify areas of improvement, drive continuous process enhancements, and implement best practices.
Business Analytics, Risk, and Reporting
  • Establish and analyze management reports and information to assist with sound business decisions to drive business growth.
  • Continuously monitor the macro-environment to identify risks to discuss with the leadership team so that mitigating action plans can be agreed on and put into place.
  • Monitor operational and financial performance, identify potential risks, and implement strategies to mitigate them.
Audits and Regulatory Compliance
  • Ensure compliance with relevant laws, regulations, and industry standards.
  • Monitor regulatory and legislative updates/changes and make sure that all regulatory/legislative updates/changes are communicated to the leadership team to implement.
Customer Service and Retention
  • Negotiate and manage partnerships agreements, ensuring mutually beneficial terms and conditions.
  • Build and maintain strong relationships with existing customers, understanding their needs, and providing exceptional customer service and solutions.
Talent and Technology
  • Partner with the CEO and Management team to foster an organizational culture and values focused on equity, results, learning, and improvement.

Minimum Qualifications:

  • Bachelor's degree in business administration, marketing, finance, or business management.
  • Minimum 10 years in the Transport Industry and minimum of 5 years working experience in a leadership role.
  • Solid knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.).
  • Managerial experience and demonstrated ability to develop and lead others.
  • High-level of proficiency with Microsoft Office.
  • Data and financial analytics.
  • Cost, revenue, and cash management.
  • Knowledge of Basic Conditions of Employment and Industrial Relations.

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