Chief Operations Director

4 weeks ago


Johannesburg, Gauteng, South Africa Sisol Projects Full time
Key Responsibilities

Sisol Projects is seeking a highly skilled Chief Operations Officer to lead our organization's operational strategy and drive business growth. The ideal candidate will have a strong background in organizational leadership, business strategy, and operational management.

Operational Strategy and Management

The Chief Operations Officer will be responsible for developing and implementing operational strategies that support the organization's overall objectives and growth plans. This will involve coordinating efforts with team members, streamlining operational processes, and identifying areas for improvement.

Business Analytics, Risk, and Reporting

The Chief Operations Officer will also be responsible for establishing and analyzing management reports, monitoring operational and financial performance, and implementing strategies to mitigate risks. This will involve working closely with the finance team to develop and manage operational budgets.

Audits and Regulatory Compliance

The Chief Operations Officer will ensure compliance with relevant laws, regulations, and industry standards. This will involve monitoring regulatory and legislative updates, communicating changes to the leadership team, and maintaining the integrity and compliance of legislative and regulatory documents.

Customer Service and Retention

The Chief Operations Officer will be responsible for building and maintaining strong relationships with existing customers, understanding their needs, and providing exceptional customer service and solutions. This will involve negotiating and managing partnerships agreements, developing account management strategies, and leading the team to develop joint customer services initiatives.

Talent and Technology

The Chief Operations Officer will partner with the CEO and Management team to foster an organizational culture focused on equity, results, learning, and improvement. This will involve continuously reviewing market-related technology to enhance business needs and efficiencies.

Requirements:

  • Bachelor's degree in business administration, marketing, finance, or business management.
  • Minimum 10 years in the Transport Industry and minimum of 5 years working experience in a leadership role.
  • Solid knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.).
  • Managerial experience and demonstrated ability to develop and lead others.
  • High-level of proficiency with Microsoft Office.
  • Data and financial analytics.
  • Cost, revenue, and cash management.
  • Knowledge of Basic Conditions of Employment and Industrial Relations.


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