Logistics Operations Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa TFG Full time
Job Title: Logistics Operations Manager

 

Overview:

TFG is a leading retailer with operations across the continent. We are seeking an experienced Logistics Operations Manager to join our team in KwaZulu-Natal.

 

Key Responsibilities:

  • Accuracy and Efficiency: Drive accuracy, speed, cost, people, and compliance within the hub to achieve key performance indicators (KPIs).
  • Hub Activities Management: Coordinate and manage all daily hub activities while controlling expenses within budgets.
  • Service Level Agreements (SLAs): Ensure outputs are executed within SLA expectations.
  • Stock Control: Manage stock control processes and losses.
  • Metric Identification and Reporting: Identify and report on key metrics.
  • Business Partner Relationships: Build internal and external business partner relationships.
  • Team Leadership: Manage and lead a team of outbound supervisors, warehouse staff, and clerks.
  • Outbound Logistics: Oversee receiving, unloading, and storage of outbound shipments and ensure timely receipts of goods.
  • Process Streamlining: Coordinate with suppliers, internal teams, and transporters to streamline outbound processes.
  • Data Accuracy: Work closely with IT and Warehouse Management System (WMS) teams to improve data accuracy and operational effectiveness.
  • Bottleneck Avoidance: Coordinate with outbound, quality control, and procurement teams to ensure smooth transitions and avoid bottlenecks.
  • Compliance and Health Safety: Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your department, ensuring all outbound activities comply with company policies, health and safety regulations, and legal requirements.
  • Employee Journey: People management across the full employee journey.
  • Workforce Planning: Develop workforce plans.

Qualifications and Experience:

  • A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management is essential.
  • At least 1-2 years of solid process management experience.
  • At least 3 years of solid people management experience with Employee Relations knowledge.
  • Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous).
  • Working knowledge of MS Office, with a strong MS Excel capability.
  • Business acumen and experience in analysing, interpreting, and applying productivity data.
  • Store Keeping/Procurement jobs.

 

Salary: R500,000 - R700,000 per annum, depending on experience.



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