Logistics Operations Manager

1 month ago


Durban, KwaZulu-Natal, South Africa HR Genie Full time
Job Summary

We are seeking an experienced Logistics Operations Manager to enhance the efficiency and effectiveness of our export and logistics operations. As a key member of our team, you will focus on process analysis, operations improvement, and optimizing logistics to support business growth.

Key Responsibilities
  • Conduct thorough assessments of logistics and supply chain processes, including transportation, warehousing, and distribution.
  • Identify opportunities to streamline order processing and shipment workflows across business units and suppliers.
  • Evaluate and monitor logistics partners, analyzing data to identify trends and areas for improvement.
  • Collaborate with Export Coordinators, Key Account Managers, and Business Development Managers to improve efficiencies within the export process.
  • Work with the warehouse team to enhance operational efficiencies.
  • Implement process improvements to address shipment delays and prevent future issues.
  • Build and maintain relationships with suppliers to support logistics optimization.
  • Generate regular reports on order status and shipment performance.
  • Provide insights and recommendations to management based on data analysis.
  • Identify opportunities for automation to improve visibility across the supply chain.
  • Ensure communication flows smoothly with carriers, suppliers, and customers to resolve issues and maintain operations.
Requirements
  • Strong analytical and problem-solving skills, with experience in data analysis and business intelligence tools.
  • Excellent communication and interpersonal skills, able to collaborate across teams and influence stakeholders.
  • Proven project management skills, capable of managing multiple projects simultaneously in a fast-paced environment.
  • Strong customer focus with a commitment to high-quality service delivery.
  • Ability to handle multiple tasks and solve complex logistical challenges.
  • Proven experience in logistics optimization, supply chain management, or operations management within the export or logistics industry.
  • Experience with business intelligence tools, such as Qlik Sense, is desirable.
Qualifications
  • Bachelors degree in logistics, supply chain management, exports, or a related field (advanced degree or certifications like APICS, Six Sigma, a plus).


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