Hospitality Director

4 days ago


Johannesburg, Gauteng, South Africa Capsicum Culinary Studio Full time
Job Overview

The Hospitality Director is responsible for ensuring the overall success and growth of Capsicum Culinary Studio. This role involves strategic planning, financial management, staff supervision, and quality control.

Main Responsibilities:

  1. Strategic Planning: Develop and implement a comprehensive business plan to drive growth and profitability.
  2. Financial Management: Manage the campus budget, monitor expenses, and ensure financial sustainability.
  3. Staff Supervision: Lead and motivate the sales team to achieve targets, manage performance, and identify training needs.
  4. Quality Control: Maintain high standards of quality in education, facilities, and customer service.

Key Performance Indicators (KPIs):

  • Revenue growth
  • Customer satisfaction
  • Employee engagement
  • Quality ratings
Requirements

To be successful in this role, you will need:

  • A relevant tertiary qualification
  • Post-graduate in Hospitality Management advantageous
  • Proven leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


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