Learning and Development Specialist

4 weeks ago

Cape Town, Western Cape, South Africa Anglicare Southern Queensland Full time

About Anglicare SQ:

Anglicare SQ is a leading provider of care-based services, delivering a breadth of support to individuals across various life stages. Our skilled staff work tirelessly to address the unique needs of our clients, fostering a culture of compassion and understanding.

About the Role:

The Learning and Development Specialist will play a pivotal role in supporting the training and development services for Children, Youth, and Families staff. This is a permanent full-time position, working 76 hours per fortnight, based at our Eight Mile Plains office, with occasional travel to services across Queensland.

Key Responsibilities:

  • Design, deliver, and manage L&D programs and resources to meet compliance, operational, and strategic needs, incorporating expert knowledge and innovative methods.
  • Develop and update training materials, including courses, workshops, and eLearning modules, aligned with best practice L&D frameworks and compliance requirements.
  • Utilize Subject Matter Expert knowledge from direct field experience in child protection, counselling, and community services to inform and enhance L&D services.
  • Deliver structured and integrated L&D services to Service partners, including training, capability assessments, and strategic advice, in line with Anglicare's Strategic Workforce Plan and Capability Strategy.
  • Coordinate and conduct learning needs analyses and skill gap audits to identify and address Service-specific L&D requirements.
  • Provide guidance on effective learning methodologies and tools, ensuring alignment with Service needs and legislative obligations.
  • Foster a positive team environment by building strong relationships and providing proactive support to colleagues.
  • Participate in staff meetings and contribute to discussions on improving work processes and outcomes.

Qualifications and Requirements:

  • A relevant tertiary qualification (Degree in Behavioural or Human Services, Education, Training, or related field) and current professional registration.
  • Current National Police Certificate.
  • Current Queensland Driver License (required) with own reliable vehicle (preferred).
  • Current Blue Card.
  • Current Licensed Care Service (LCS).
  • Ability to travel as required to designated service delivery areas across Queensland.
  • Post graduate qualifications in Adult Education, Health, Human Services or similar (desired).
  • Certificate IV in Training and Assessment (desired).

About You:

  • Experienced L&D Professional - Minimum of two years in a front-line L&D or education role, with advanced skills and expertise in service practice.
  • Diverse Training Expertise: Proficient in designing and delivering a variety of training methodologies, including face-to-face, digital, experiential, and blended learning.
  • High-Quality Training Delivery: Skilled in creating and delivering structured, end-to-end training programs, including mandatory and compliance training.
  • Framework Implementation: Experienced in applying capability and practice frameworks through L&D activities and using evaluation methodologies.
  • Technology Savvy: Proven track record in utilizing best practice L&D systems, client management tools, and relevant technology/software.
  • Coaching and Mentoring: Significant experience advising, coaching, and mentoring staff and managers to enhance their development.
  • Sector Knowledge: Extensive background in child and youth protection services with a deep understanding of trauma and current practices.
  • Effective Communicator: Engaging and credible communicator with excellent presentation and facilitation skills, capable of building strong relationships with internal and external stakeholders.

Why Anglicare SQ?

  • Join a respected Not For Profit organization making a real impact in the lives of Queenslanders.
  • Salary Packaging - up to $15,900 of your salary tax-free for items like rent, mortgage, credit cards, utilities, and more.
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses.
  • Enjoy the potential tax savings of a Novated Car Lease.
  • Employee Discounts at leading retailers.
  • 6% Bupa Health Insurance Discount.
  • Referral App - earn real money for sharing jobs with your network.
  • Career Opportunities - join a company promoting from within to fill new roles.
  • Opportunities to purchase additional annual leave.
  • Pastoral Care Support & Employee Assistance Programs.
  • Free annual Flu vaccinations.

Anglicare SQ is committed to building an inclusive and diverse workforce, encouraging applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities, and people with a lived experience of mental health.

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