Insurance Claims Specialist

3 weeks ago


Cape Town, Western Cape, South Africa Boldr Full time

A key member of our team at Boldr, you will be responsible for verifying patient insurance coverage and benefits. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional client experiences.

Key Responsibilities:

  • Contact insurance companies via phone to obtain essential benefits information for our users.
  • Work closely with our Insurance Billing team and customer support team.
  • Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
  • Update patient accounts with verified insurance information to ensure proper billing and processing of their orders.

Requirements:

  • Strong English communication skills, both verbal and written.
  • Excellent attention to detail and ability to collect accurate information.
  • Availability to work daytime hours in either PST or EST, Monday to Friday.
  • Prior insurance or DME experience is a plus, but not mandatory.

We're looking for someone who:

  • Is curious and authentic, with a passion for delivering great results.
  • Has excellent analytical and critical thinking skills.
  • Is committed to patient confidentiality and adherence to HIPAA guidelines.

We offer:

  • A competitive salary and excellent benefits package.


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