Insurance Claims Specialist
3 weeks ago
A key member of our team at Boldr, you will be responsible for verifying patient insurance coverage and benefits. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional client experiences.
Key Responsibilities:
- Contact insurance companies via phone to obtain essential benefits information for our users.
- Work closely with our Insurance Billing team and customer support team.
- Collect and accurately record information related to insurance coverage, co-pays, and deductibles.
- Update patient accounts with verified insurance information to ensure proper billing and processing of their orders.
Requirements:
- Strong English communication skills, both verbal and written.
- Excellent attention to detail and ability to collect accurate information.
- Availability to work daytime hours in either PST or EST, Monday to Friday.
- Prior insurance or DME experience is a plus, but not mandatory.
We're looking for someone who:
- Is curious and authentic, with a passion for delivering great results.
- Has excellent analytical and critical thinking skills.
- Is committed to patient confidentiality and adherence to HIPAA guidelines.
We offer:
- A competitive salary and excellent benefits package.
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