Help Desk Support Specialist

2 months ago


Tembisa, Gauteng, South Africa beBee Professionals Full time
Job Offer: Help Desk Support Analyst

beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and resolve their technical issues.

Responsibilities:

• Provide technical support to customers via phone, email, or in-person
• Troubleshoot and resolve technical issues in a timely and efficient manner
• Collaborate with internal teams to resolve complex technical issues
• Develop and maintain knowledge of computer hardware and software

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least two years of experience in a help desk or customer service role
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

If you are interested in this position, please apply on beBee.

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