Senior Administrative Officer
2 weeks ago
The Senior Administrative Officer - Office of the Chief Executive Officer will provide professional and efficient administrative support to the Chief Executive Officer, Secretariat support to the Executive and Management Committees, and coordinate preparatory activities for Board meetings. The successful candidate will oversee the administrative processes in the CEOs Office, inclusive of budget administration, procurement, asset management and records management. The role also involves maintaining the CEOs diary, arranging international and domestic travel, serving as focal contact point for the CEO, and is responsible for ad hoc activities as they may arise in the CEOs office. The role requires a relevant Administration or Secretarial qualification, at least 5 years of relevant experience in an executive support role, and understanding of corporate governance.
Key Responsibilities:
- Administrative support to the CEO
- Manages the Executive's diary and schedules meetings in line with the CEO'S availability.
- Manage the office in the absence of the Executive
- Deal with stakeholder queries and complaints and where applicable, re-assign them to the relevant division
- Provide proper and timeous customer and stakeholder feedback.
- Coordinate performance management for CEOs direct reports.
- Coordinate the CEOs Performance Assessment by compiling POE in consultation with internal stakeholders.
- Meeting Coordination and Hosting
- Schedule monthly, quarterly and ad-hoc Executive and Management committee meetings
- Drafts meeting agendas and ensures the timeous distribution of meeting packs
- Preparing reports, minutes, presentations, Board packs and correspondence accurately and swiftly
- Accurate minute-taking and timeous distribution of the minutes and matters arising from meetings
- Keeps record of resolutions and follows up on action items from meetings to ensure completion within stipulated deadlines
- Organising the requisite refreshments/catering for meetings, where necessary.
- Office Support
- Managing the CEO's inbox, screening all correspondence and actioning them where appropriate and where relevant. Ensures that the CEO actions the items that need his attention timeously and providing reminders
- Co-ordinate all correspondence to be submitted to and from the office of the CEO.
- Answering and screening telephone calls and where applicable, forwarding these to the relevant employees for actioning
- Accurate record keeping and filing of all documents
- Ensuring that classified and confidential documents are kept safely
- Typing and quality control of official correspondence, including letters, memorandums, powerpoint presentations and general correspondence for internal and external purposes
- Coordinates logistical arrangements for the Executive in line with procurement processes
- Develop a database of contacts and update same regularly to ensure current information
- Management of payments from the office including creation of requisitions and budgeting
- Professional reception of the executive's visitors and all ancillary
- Ad hoc duties and assignments as required by the Chief Executive Officer
- Travel Arrangements
- Manage the CEO's (or any other team members) international and domestic travelling arrangements, including – passport application, flights, accommodation, car hire/shuttle services, itinerary and where applicable visa applications, and so forth.
- Assist with the processing and submission of travel claims upon the Executive's return.
- Administer subsistence and travelling claims for the CEO.
- Stakeholder Management
- Act as the point of contact among executives, employees, clients, and other external partners
- Coordinate the function's compliance and annual submissions e.g., Declarations of Interest, requests from auditors, performance agreements and assessments, APP reports, and so forth.
Requirements:
- A relevant Administration or Secretarial qualification.
- At least 5 years of relevant experience in an executive support role.
- Understanding of corporate governance.
- Knowledge and experience related to Board submissions.
- Must be willing to work after hours and on weekends.
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