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Client Relationship Manager
1 week ago
The Client Relationship Manager role is critical to our success at Metropolitan. You will be responsible for building and maintaining strong relationships with clients, providing them with exceptional service and ensuring their needs are met.
Main Responsibilities- Investigate client queries within agreed service levels, providing timely feedback.
- Escalate client queries to relevant departments or stakeholders.
- Provide accurate information and advice to clients and stakeholders.
- Minimum 2 years experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
