Business Growth Manager

1 day ago


Hatfield, South Africa Omega People Management Solutions Full time

The ideal candidate for this role will have a proven track record in business management and customer service, with the ability to drive business growth and develop strong customer relationships. Key Responsibilities include:

Business Operations

  • Manage and oversee the daily operations of three franchise stores, ensuring they are opened on time, clean, and fully operational.
  • Uphold a vibrant, effective, and efficient retail environment, focusing on excellent customer service.
  • Manage end-of-day operations, including cash-ups and store security.
Customer Service and Sales

  • Develop and maintain strong customer relationships, ensuring a pleasant retail experience.
  • Assign tasks to staff, foster teamwork, and manage individual performance.
  • Oversee merchandising, ensuring goods are available, properly displayed, and priced.
Marketing and Reporting

  • Develop and execute marketing and promotional plans to drive sales and promote new product lines.
  • Ensure IT equipment is well-maintained and up to date with necessary licenses.
  • Manage special accounts, ensuring timely billing and accurate internal reporting.

Requirements include a Grade 12 qualification, a valid drivers license, and own vehicle. A clear criminal record is also required. Excellent English business literacy and a customer-centric approach are essential for success in this role.


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