Learning Experience Coordinator

6 days ago


Johannesburg, Gauteng, South Africa Wear The Shield Full time
About Us
We are Wear The Shield, a forward-thinking company that values innovation, growth, and success. We are dedicated to helping global brands build exceptional customer service teams. Our mission is to empower professionals through learning and development opportunities.

Your Role
As a Training Specialist, you will be responsible for creating and refining training materials tailored to the needs of our team. You will partner with leadership to evaluate training outcomes and identify areas for continuous development. Your responsibilities will also include hosting virtual training sessions via Zoom, leading onboarding sessions for new hires, and providing one-on-one and group training on advanced topics.

Requirements
To be successful in this role, you should possess 1-2 years of training experience or similar roles. Virtual assistance experience is preferred. Proficiency in at least two areas: email marketing, e-commerce website management, or data analytics/reporting is essential. Experience with Shopify, Klaviyo, and related tools is also required. Strong communication and organizational skills are necessary, as well as the ability to inspire and motivate others through effective coaching. Familiarity with Canva, Trainual, and Loom is a plus.

Why Choose Us
We offer a competitive compensation package, a permanent work-from-home setup, paid time off, comprehensive health and dental insurance, and clear career advancement opportunities in a fast-growing organization. You will work alongside a collaborative and high-performing team.

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