E-commerce Team Manager
7 days ago
At Smollan Group, we are seeking a highly skilled and experienced E-commerce Account Manager to join our team. This role is responsible for engaging and onboarding vendors per the client-provided target list.
E-commerce Account Manager Job DescriptionThis includes lead qualification, setting up vendor meetings, conducting onboarding presentations, and managing the contract finalization process.
Vendor Engagement & Onboarding- Conduct Lead Qualification & Chase, ensuring target vendors are engaged.
- Schedule and conduct introduction meetings, using Amazon-provided pitch decks.
- Own vendor relationships until contract finalization, ensuring smooth onboarding.
- Send the onboarding pack (PowerPoint, T&Cs, PHP catalog template) to vendors.
- Guide vendors through contract signing and listing information submission.
- Identify vendors who may struggle with compliance and provide necessary guidance.
- Ensure accurate tracking of vendor onboarding metrics, reporting progress to leadership.
- Maintain accurate vendor onboarding status records.
- Ensure daily KPI tracking is up to date.
- Use standardized checklists before escalating any issues.
- Expedite completion of PHP catalog templates and share them with Amazon VM.
- Sales & Negotiation Skills - Ability to close vendor agreements successfully.
- Presentation & Communication - Comfortably conduct onboarding meetings and negotiations.
- Data Tracking & Reporting - Strong ability to track onboarding progress and update KPI dashboards.
- Problem Solving - Ability to identify onboarding issues and escalate when necessary.
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