Client Engagement and Growth Expert

3 days ago


Sandton, South Africa Rubicon Full time
Key Responsibilities
  1. Fulfill support functions to sales consultants and their duties
  2. Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
  3. Prepare quotes, sales orders, and requisitions. Follow up on quotes, sales orders, and backorder reports
  4. Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
  5. Schedule regular calls to customers
  6. Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
  7. Maintain high customer satisfaction ratings that meet company standards
  8. Closing and growing sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle


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