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Retail Store Leadership Position

2 months ago

Pretoria, Gauteng, South Africa Pro Select Consulting Full time

STORE MANAGER

We are seeking an experienced Store Manager to join our team at Pro Select Consulting. This is a key role that requires a strong leader to guide the store's day-to-day activities, drive sales, and improve customer experience.

Key Responsibilities

  • Team Development: Identify training and coaching needs, emphasize talent management, and succession planning to build a strong and motivated team.
  • Recruitment and Performance Management: Recruit, administer, and manage store team performance in alignment with company policies and procedures.
  • Customer Experience: Implement processes to ensure adherence to policies and procedures, including business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
  • Compliance: Conduct thorough compliance checks through defined processes to ensure overall compliance.
  • Business Development: Explore and propose new opportunities to boost sales and enhance brand awareness.
  • Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
  • Operational Planning: Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
  • Store Operations: Maintain the stockroom's overall upkeep to meet housekeeping standards and manage stock levels through defined processes to mitigate risks.
  • Sales Floor Management: Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
  • Leadership and Management: Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

Candidates with a minimum of 3 years of experience in a Store Management role and a clear credit and criminal record will be considered.