Automotive Industry Account Specialist

17 hours ago


Benoni, Gauteng, South Africa Fempower Full time
Job Title: Automotive Industry Account Specialist

Fempower is seeking an experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with our key clients in the independent automotive channels.

In this role, you will:
  • Assist in preparing contractual agreements and ensure that terms are adhered to
  • Effectively solve problems and manage risks to ensure achievement of targets
  • Prepare presentations, proposals, contract reports as necessary
  • Provide regular reports and analysis as required
  • Monitor all aspects of the company service in respect of the client and take action to resolve any issues without delay
  • Represent the client's interest within the company to ensure that service adjustments are made where necessary
  • Be responsible for the ongoing liaison between clients and the company
  • To ensure that client needs and expectations are being met, deviations should be reported
  • Ensure that a close relationship is built with an understanding of the client's research
  • Advise on changes and trends in the marketplace and the activities of competitors
  • Regularly contact clients to maintain relationships
  • Act as the key interface between the customer and all relevant divisions

Requirements:
  • A grade 12 qualification with a relevant degree or diploma
  • 5-10 years' experience in a Key Accounts role with specific experience in Key Account Management
  • Experience in successful liaison with both customers and internal stakeholders
  • Good customer service orientation and communication skills
  • A strong sense of responsibility and dedication

Salary: $85,000 - $110,000 per annum, depending on experience.

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