Automotive Industry Account Specialist
17 hours ago
Fempower is seeking an experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with our key clients in the independent automotive channels.
In this role, you will:
- Assist in preparing contractual agreements and ensure that terms are adhered to
- Effectively solve problems and manage risks to ensure achievement of targets
- Prepare presentations, proposals, contract reports as necessary
- Provide regular reports and analysis as required
- Monitor all aspects of the company service in respect of the client and take action to resolve any issues without delay
- Represent the client's interest within the company to ensure that service adjustments are made where necessary
- Be responsible for the ongoing liaison between clients and the company
- To ensure that client needs and expectations are being met, deviations should be reported
- Ensure that a close relationship is built with an understanding of the client's research
- Advise on changes and trends in the marketplace and the activities of competitors
- Regularly contact clients to maintain relationships
- Act as the key interface between the customer and all relevant divisions
Requirements:
- A grade 12 qualification with a relevant degree or diploma
- 5-10 years' experience in a Key Accounts role with specific experience in Key Account Management
- Experience in successful liaison with both customers and internal stakeholders
- Good customer service orientation and communication skills
- A strong sense of responsibility and dedication
Salary: $85,000 - $110,000 per annum, depending on experience.
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