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Sales Operations Manager

2 months ago

Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

Key Responsibilities:

  • Product presentation to enhance sales performance
  • Promotion of merchandise both in-store and externally
  • Inventory procurement and management
  • Oversight of stock levels and inventory control
  • Launch of new product lines and categories
  • Management of cash transactions and financial reporting
  • Direct sales to visiting clients
  • Ensuring the security of the retail environment
  • Setting and monitoring sales and expense budgets
  • Coordinating promotional activities within the retail space and beyond
  • Maintaining a clean and organized sales area
  • Providing on-the-job training for team members
  • Assessing and enhancing service quality and staff performance
  • Establishing and maintaining sales protocols
  • Conducting market analysis and pricing strategies
  • Developing pricing frameworks and lists
  • Managing delivery logistics
  • Handling various administrative tasks
  • Fostering team morale and collaboration
  • Implementing discount policies
  • Willingness to work extended hours as needed

Performance Metrics:

  • Meeting sales and gross profit targets
  • Adhering to expense budgets
  • Overall business growth
  • Proactive engagement in product development initiatives

Reporting Requirements:

  • Monthly updates on sales performance, gross profit, and expenses

Desired Attributes:

  • Professional appearance
  • Collaborative team member
  • Effective leader
  • Business-minded individual
  • Highly motivated
  • Experience in retail operations