ITSM Process Owner and SME

Enterprise ITSM Expert Job DescriptionLiyema Consulting is seeking an experienced Enterprise ITSM Expert to join our team. The successful candidate will be responsible for configuring, administering, and supporting large-scale ITSM platforms, managing the Configuration Management Database (CMDB), and ensuring data quality.About the Role:The ideal candidate...

We're on the lookout for an accomplished ITIL v4 Process Optimization Lead to spearhead process optimization initiatives at Opensource Intelligent Solutions.The ideal candidate will have extensive experience with ITSM environments, global stakeholders, and process improvement methodologies like ITIL v4.You'll be responsible for leading process optimization...

Key ResponsibilitiesServe as the SME for CMDB & Service Configuration, guiding best practices and standards.Develop, establish, and improve Service Configuration processes.Plan and coordinate CMDB activities and integrations with IT infrastructure.Ensure data quality monitoring and compliance with relevant KPIs.Consult on IT Configuration Management tools...

About the RoleThe successful candidate will serve as the Subject Matter Expert (SME) for CMDB & Service Configuration, guiding best practices and standards across the organization. This individual will be responsible for developing, establishing, and improving Service Configuration processes, ensuring data quality monitoring and compliance with relevant...

Essential Skills Requirements:Proven experience in IT Service Management (ITSM) dealing with challenging projects and collaborating with stakeholders across products, regions and feature teams.Extensive experience with configuring, administering and supporting large enterprise IT Service Management (ITSM) platform and solutions like ServiceNow and BMC Remedy...

As a Logistics Process Specialist with Headhunters, you will be responsible for managing projects to design, implement, stabilize, and continuously improve logistical processes and systems. This includes being the process owner and subject matter expert (SME) for assigned processes such as Inbound, Outbound, Inventory, and Distribution.This role requires a...

Join us at Opensource Intelligent Solutions as we seek a Global IT Operations Expert to lead our IT operations team.We're looking for someone with extensive hands-on experience with ITSM environments and global stakeholders. The ideal candidate will drive process improvements, governance frameworks, and enterprise architecture integration.This is a fantastic...

Are you a seasoned professional seeking a challenging role in IT service management?We're looking for an experienced Advanced IT Service Management Specialist to join our team at Opensource Intelligent Solutions.The ideal candidate will have extensive hands-on experience with ITSM environments and global stakeholders. You'll be responsible for driving...

Essential Skills Requirements:Proven experience in IT Service Management (ITSM) dealing with challenging projects and collaborating with stakeholders across products, regions and feature teamsExtensive experience with configuring, administering and supporting large enterprise IT Service Management (ITSM) platform and solutions like ServiceNow and BMC Remedy...

Our client is seeking the expertise of an Operations Configuration Specialist, with min 5 years working experience in IT Service Management and Information Technology qualification (degree / diploma), ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB), ITIL v4 Certification advantageous.POSITION: Contract until December 2027, COMMENCEMENT: 01 May 2025...

Job DescriptionImizizi is seeking a highly skilled professional to fill the role of Enterprise IT Configuration Specialist. This position involves performing the role of Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of a feature team.The successful candidate will be responsible for developing, establishing, and...

Proven experience managing complex IT Service Management (ITSM) environments and collaborating with global stakeholders.Extensive hands-on experience with ServiceNow and BMC Remedy Helix, including configuration and administration.CMDB MasteryDeep knowledge of Configuration Management Database (CMDB), data models, and the ITIL v4 Best Practices.Strong...

Operations Configuration Specialist (Advanced)Are you a master of IT Service Management with deep expertise in ServiceNow, CMDB, and ITIL v4?Do you thrive in a fast-paced, global environment where you can drive process improvements, governance frameworks, and enterprise architecture integration?If you're ready for an exciting challenge, this hybrid role...

We're on the hunt for a highly skilled Senior Configuration Manager to oversee our IT configuration management operations.The successful candidate will be responsible for developing, establishing, and improving manage service configuration processes. This includes planning and coordinating CMDB activities and integrations with IT infrastructure.You'll also...

Primary PurposeIn line with Bank and department strategy, oversee and manage the entire portfolio of the daily payments and settlements for Trade Services and FX transactions (inwards, outwards and FX queries). Ensure that transactions are made accurately, on the correct date and are compliant with Bank and Industry rules.Responsible for managing the...

Expert knowledge of Identity & Access Management (IAM) and IT Security Expert knowledge of at least one IAM Solution (preferred OneIdentity) Expertise in agile development and DevOps incl. JIRA / Confluence Knowledge of current IT architectures, vendors and trends Incident and Change Management skills ITSM ServiceNow Knowledge Development and maintenance of...

At Jordan Hr, we're seeking an experienced Information Security Expert to join our team. As an Operations Engineer, you will be responsible for developing and maintaining Identity & Access Management (IAM) systems.The ideal candidate will have expert knowledge of IAM Solutions, preferably OneIdentity, as well as expertise in agile development and DevOps...

Expert knowledge of Identity & Access Management (IAM) and IT SecurityExpert knowledge of at least one IAM Solution (preferred OneIdentity)Expertise in agile development and DevOps incl. JIRA / ConfluenceKnowledge of current IT architectures, vendors and trendsIncident and Change Management skillsITSM ServiceNow KnowledgeDevelopment and maintenance of IAM...

Expert knowledge of Identity & Access Management (IAM) and IT Security.Expert knowledge of at least one IAM Solution (preferred OneIdentity).Expertise in agile development and DevOps, including JIRA / Confluence.Knowledge of current IT architectures, vendors, and trends.Incident and Change Management skills.ITSM ServiceNow Knowledge.Development and...

Reference: JHB009208-CP-12247_Proxy Sub Product Owner_LogisticsLocation: GautengContract Term: 1 June 2024 - 31 December 2026Applications Submissions: ChantelleT@jordanhr.co.zaDuties & ResponsibilitiesESSENTIAL SKILLS REQUIREMENTS:8+ years IT Project Management or similar experience of which 6+ must be on custom developed solutions.Cloud based project...