Entry-Level Call Centre Training Programme

Call Centre Learnership: For Candidates Living With DisabilitiesAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognised qualification.Minimum RequirementsMatricLiving with a...

CALL CENTRE OPERATOR - GHANA CAMPUS SALESThis is a full-time on-site role for a CALL CENTRE OPERATOR - GHANA CAMPUS SALES at IIE Rosebank College located in the City of Johannesburg. The role involves handling phone calls, providing customer support, maintaining excellent communication, delivering high-quality customer service, and working in contact...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...

Job title : Call Centre Training SpecialistJob Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Key Responsibilities:Deliver technical product, sales, objection handling, sales pipeline management training to enhance agent performance. Coach and mentor teams to elevate service quality and...

We are seeking an experienced and strategic Call Centre Director to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction.Key Responsibilities:Lead, mentor, and develop a team of...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Role Description:IMS Call is seeking a Call Centre Manager to lead it's Customer Success strategy. This individual will be responsible for developing and maintaining a customer service strategy, serving as the...

Afrizan People Intelligence is dedicated to fostering an inclusive and supportive work environment that values diversity and promotes equal opportunities. Our 12-month learnership programme is designed to provide individuals with disabilities with the skills and knowledge needed to succeed in the call centre industry.What You Will GainHands-on experience in...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

Bridgestone invites applications for its Entry-Level Professional Development programme, designed to equip recent graduates with valuable skills and industry insights.Key Programme Components:Developmental Assignments: Engage in hands-on training and coaching to enhance your skillset.Industry Knowledge: Acquire knowledge of industry trends, best practices,...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...

Job Description:We are seeking a skilled Call Centre Supervisor to join our team at Tracker South Africa. As a Call Centre Supervisor, you will be responsible for the day-to-day operations of the customer service department, ensuring that all calls are handled efficiently and effectively.The ideal candidate will have a strong background in call centre...

About the RoleWe are looking for a skilled Call Centre Expert to join our team at Ajtechnicaldr.Job OverviewThe successful candidate will be responsible for managing customer interactions, adhering to quality standards, and meeting performance targets. They will also contribute to a culture conducive to the achievement of transformation goals by...

Afrizan People Intelligence (PTY) LTD is seeking a talented Client Experience Ambassador to join our team as an Inbound Call Centre Agent. The successful candidate will be responsible for delivering exceptional customer service by addressing customer inquiries, complaints, and product information.Key Skills and QualificationsMinimum 2 years call centre...

Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

We are looking for an experienced Senior Manager of Call Centre Operations to join our team at the Netsurit Group. In this role, you will be responsible for overseeing all aspects of call centre operations, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded.You will lead a team of supervisors and agents,...

As a Quality Assurance Agent at Cartrack, you will play a critical role in ensuring the delivery of exceptional service to our customers. This involves assessing call quality and behaviour for Call Centre Agents in the Debt Collection department.Key Performance IndicatorsAccurate and timely completion of call assessmentsDevelopment and implementation of...

Outbound Call CentreDuties & Responsibilities Making professional sales calls to customers (leads provided) Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently...

Job SummaryThe Shift Supervisor role at Tracker South Africa is an exciting opportunity for a motivated and results-driven individual to join our Monitoring Control Centre team. As a Shift Supervisor, you will be responsible for leading a team of professionals in delivering high-quality customer service and driving operational efficiencies within the...

Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...