Safety and Security Operations Manager

4 days ago


Pretoria, Gauteng, South Africa EC Security Full time

At EC Security, we are seeking a skilled and experienced Safety and Security Operations Manager to join our team in Pretoria. This is a client-facing role that requires strong communication skills and the ability to work independently.

Job Summary

We are looking for a professional with a strong background in security operations to oversee the management of our clients' security needs. The ideal candidate will have a proven track record of success in managing teams, ensuring compliance with security protocols, and maintaining effective relationships with clients.

The estimated salary for this position is R250,000 - R300,000 per annum, depending on experience.

Key Responsibilities:
  • Monitor site activities using surveillance systems to ensure the safety and security of clients and staff.
  • Report alarm activations to response officers and managers promptly.
  • Liaise with response officers and managers to resolve incidents efficiently.
  • Identify and report suspicious behaviors and activities immediately.
  • Record and update all communications with client response officers.
  • Ensure client profiles are updated on the system as needed.
Requirements:
  • A valid PSIRA Grading (A/B/C).
  • Proficient in MS Office and other security-related systems.
  • Proven experience with CCTV systems (mandatory).
  • Ability to work under pressure and for extended hours when required.
  • Willingness to work shifts.
  • Minimum of 2 years in the security industry, control room, or call center environment.
  • Fluent in English.
  • Clean criminal record (no pending cases).
  • Reliability, trustworthiness, and a high level of integrity.
  • 3 contactable references.
  • Strong discipline and accountability.
Core Competencies:
  • Customer focus.
  • Administrative skills.
  • Organizational skills.
  • Strong communication skills.
  • Problem-solving ability.
Location:

Pretoria



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