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Sales and Onboarding Specialist

2 months ago


Cape Town, Western Cape, South Africa Moove Full time
{"title": "Sales and Onboarding Executive", "description": "About Moove

Moove is a mobility fintech company on a mission to democratize financial services and make our customers more productive and successful.

We are seeking a motivated and detail-oriented Onboarding and Sales Executive to join our team in Cape Town. In this role, you will play a crucial part in ensuring the smooth onboarding of new drivers, maintaining compliance with necessary documentation, and driving sales through proactive customer engagement.

Key Responsibilities
  • Upload documents for Operating license and Double Disc Insurance Certificate on the Uber portal.
  • Cold-call customer leads and ensure timely follow-up.
  • Ensure documents compliance and audits are completed accurately.
  • Help with the onboarding of new drivers where necessary.
  • Liaise closely with Uber to ensure our applications are prioritized and documents are approved.
  • Project manage the entire process and report progress.
Requirements
  • 2-5 years of customer support experience.
  • Valid driver's license.
  • Attention to detail.
  • Computer literacy in Microsoft and Google Suite.
  • Good communication skills.
  • Excellent Excel skills.
  • 1-2 years of experience in data entry.
  • Good interpersonal skills.
About the Team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

", "lang_code": "en"}