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Airport Customer Service Representative
2 weeks ago
An exciting opportunity has become available for a German speaking Guest Services Officer to join the team at Cullinan Holdings Limited.
The position is based at Cape Town International Airport.
As the Guest Services Officer, you ensure that guests start their journey to South Africa with a First Class experience. You are ready to welcome guests to our beautiful country and make them feel like they have come home.
You will engage in face-to-face conversations with guests and discuss their journey ahead, securing them the knowledge that they understand their itinerary arrangements, and that any questions or concerns raised, will be answered swiftly.
Even when guests have departed the airport, you are on call when life's mishaps occur, visiting guests in the hospital or at their hotel to offer comfort and reassurance.
No matter the situation, you are there to lend a helping hand.
