Retail Sales Representative

2 months ago


Cape Town, Western Cape, South Africa Massive Diamonds Marketing Full time
About Us

At Massive Diamond Marketing, we are passionate about delivering exceptional customer experiences, offering great products, and creating a welcoming in-store environment. Our team members are dedicated to providing outstanding service, making us a great place to work.

Job Description

We are seeking motivated and friendly Retail Sales Assistants to join our team. This is an excellent entry-level career opportunity for individuals with a high school diploma and South African ID. No prior retail experience is required, as we provide extensive training in FAIS, Compliance, and FICA regulations.

Key Responsibilities
  1. Customer Service: Provide high levels of customer service, find merchandise for customers, respond to customer inquiries, and promote a positive shopping experience.
  2. Product Knowledge: Be knowledgeable about the company's product assortment to provide information to customers.
  3. Sales Support: Assist customers directly with purchases, ring merchandise accurately, and maintain a clean and visually appealing store environment.
  4. Inventory Management: Stock shelves, maintain inventory levels, and present products in a manner that appeals to customers.
  5. Compliance: Adhere to all organizational policies and procedures, including those relating to FAIS, Compliance, and FICA regulations.
  6. Teamwork: Work effectively together as a team to achieve store objectives and provide a continuous smooth shopping experience for customers.
Requirements
  • Education: Matric / equivalent.
  • Identification: Valid SA ID.
  • Skills: Excellent communication and interpersonal skills.
  • Attitude: Friendly, approachable, and willing to learn.
  • Motivation: Enthusiastic and motivated with a need to be part of a team-based environment.
Training Provided

We offer extensive training in:

  • FAIS Training: Financial Advisory and Intermediary Services Act about retail financial products.
  • Compliance Training: Deep understanding of compliance requirements and best practices within retail.
  • FICA Training: Training in the Financial Intelligence Centre Act and its applications within retail transactions.
Why Join Us?

At Massive Diamond Marketing, you can expect:

  • Professional Development: Valuable experience and skill acquisition in Retail and Customer Service.
  • Supportive Environment: Team-oriented, supportive working environment with career growth opportunities available.
  • Competitive Compensation: Avail competitive salary and performance-based incentives.


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