Retail Sales Representative
2 months ago
At Massive Diamond Marketing, we are passionate about delivering exceptional customer experiences, offering great products, and creating a welcoming in-store environment. Our team members are dedicated to providing outstanding service, making us a great place to work.
Job DescriptionWe are seeking motivated and friendly Retail Sales Assistants to join our team. This is an excellent entry-level career opportunity for individuals with a high school diploma and South African ID. No prior retail experience is required, as we provide extensive training in FAIS, Compliance, and FICA regulations.
Key Responsibilities- Customer Service: Provide high levels of customer service, find merchandise for customers, respond to customer inquiries, and promote a positive shopping experience.
- Product Knowledge: Be knowledgeable about the company's product assortment to provide information to customers.
- Sales Support: Assist customers directly with purchases, ring merchandise accurately, and maintain a clean and visually appealing store environment.
- Inventory Management: Stock shelves, maintain inventory levels, and present products in a manner that appeals to customers.
- Compliance: Adhere to all organizational policies and procedures, including those relating to FAIS, Compliance, and FICA regulations.
- Teamwork: Work effectively together as a team to achieve store objectives and provide a continuous smooth shopping experience for customers.
- Education: Matric / equivalent.
- Identification: Valid SA ID.
- Skills: Excellent communication and interpersonal skills.
- Attitude: Friendly, approachable, and willing to learn.
- Motivation: Enthusiastic and motivated with a need to be part of a team-based environment.
We offer extensive training in:
- FAIS Training: Financial Advisory and Intermediary Services Act about retail financial products.
- Compliance Training: Deep understanding of compliance requirements and best practices within retail.
- FICA Training: Training in the Financial Intelligence Centre Act and its applications within retail transactions.
At Massive Diamond Marketing, you can expect:
- Professional Development: Valuable experience and skill acquisition in Retail and Customer Service.
- Supportive Environment: Team-oriented, supportive working environment with career growth opportunities available.
- Competitive Compensation: Avail competitive salary and performance-based incentives.
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