Touring Groups Specialist

3 weeks ago


Sandton, South Africa Wild Dreams Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Touring Groups Specialist to join our team at Wild Dreams Hospitality in Gauteng, Sandton. This live-out position involves remote working with 1 day a week in the office.

Job Summary

The successful candidate will be responsible for delivering exceptional service to agents and guests while maintaining a calm and professional manner. Key responsibilities include:

  • Providing expert advice on touring groups to ensure seamless travel experiences;
  • Managing bookings and itineraries using Tourplan or similar booking systems;
  • Maintaining up-to-date knowledge of geographical, logistical, and product information for South Africa, Botswana, Tanzania, and Kenya;
  • Bonus points for experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique.
Key Skills and Qualifications

To excel in this role, you must possess:

  • At least 3 years of touring groups specific experience;
  • Exceptional communication skills, including written and spoken English;
  • Time management and organization skills to prioritize tasks effectively;
  • An independent, curious, and 'can-do' nature;
  • Excellent negotiation and problem-solving skills;
  • Proficiency in Word and Excel; and
  • A strong willingness to learn and adapt.
Salary and Benefits

This role offers a competitive salary estimated at R550,000 per annum, based on industry standards and the cost of living in Gauteng, Sandton. In addition to your base salary, you will receive 8 weeks of paid training in our office and enjoy flexible remote working arrangements with dedicated time in the office each week.

Why Join Us?

As a member of our team, you will have access to ongoing training, professional development opportunities, and a supportive work environment that encourages collaboration and growth. We strive to create an inclusive workplace culture that values diversity and promotes a healthy work-life balance.



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