Store Assistant

1 month ago


Cape Town, Western Cape, South Africa Inuversal Group Full time
About Us

Welcome to the forefront of a revolutionary approach to wellness. Our state-of-the-art Institute of Universal Wellness-InUWell- is a destination that embodies a way of life. We are the trailblazers and architects of holistic wellbeing, pioneering a future of proactive, predictive Wellcare.

Our commitment to reshaping the medical and wellness landscape globally is rooted in the convergence of leading-edge scientific research and technological innovation. United by a shared vision, we bring together renowned leading experts from diverse fields, working collaboratively to transform disease treatment through innovative and holistic strategies, guiding individuals towards healthier lives and a life well-lived.

Job Summary

We are seeking dynamic Store Assistants to join our team. The ideal candidate will assist customers, maintain the store's cleanliness, organize, and provide support to other store staff as needed.

Key Responsibilities
  1. Customer Service
    • Greet and assist customers in a friendly and professional manner.
    • Answer customer inquiries and provide information about products, promotions, and store policies.
    • Assist customers with locating products and making purchasing decisions.
    • Handle customer complaints or concerns effectively.
  2. Merchandise Handling
    • Receive, unpack, and label merchandise shipments.
    • Arrange and restock shelves, ensuring products are well-organized and properly displayed.
    • Monitor and maintain inventory levels by conducting regular stock checks.
    • Assist with pricing and tagging of products.
  3. Cash Handling
    • Operate cash registers and process customer transactions accurately.
    • Handle cash, credit/debit card transactions, and provide change to customers.
    • Ensure cash drawer balances at the beginning and end of shifts.
  4. Store Maintenance
    • Keep the store clean, organized, and well-maintained.
    • Perform routine cleaning tasks, including sweeping, mopping, and sanitizing.
    • Ensure that shelves, aisles, and display areas are free from clutter.
  5. Security
    • Monitor and report any suspicious activities or theft attempts to store management.
    • Follow store security procedures, including bag checks, when necessary.
  6. Product Knowledge
    • Stay informed about the products and services offered by the store.
    • Provide product recommendations and information to customers.
    • Participate in training sessions to update product knowledge.
  7. Teamwork
    • Collaborate with other store staff, including cashiers, supervisors, and managers, to achieve common goals.
    • Assist in tasks as assigned by the Store Manager.
  8. Health and Safety
    • Follow safety protocols and guidelines to maintain a safe working environment.
    • Report any safety hazards or incidents to the store manager.
Requirements
  • 2-3 years of retail experience or experience in a customer service role.
  • A formal qualification will be advantageous.
  • Experience in Nutrition will be an advantage.
  • Candidate must be tech-savvy.
  • Knowledge of Point of Sales (POS) systems.
  • Ability to stand for extended periods and lift moderately heavy objects.
  • Experience in digital retail solutions and/or clinical practice management.
  • Strong attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including weekends and evenings.

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