Store Assistant

2 weeks ago

Cape Town, Western Cape, South Africa Inuversal Group Full time
About Us

Welcome to the forefront of a revolutionary approach to wellness. Our state-of-the-art Institute of Universal Wellness-InUWell- is a destination that embodies a way of life. We are the trailblazers and architects of holistic wellbeing, pioneering a future of proactive, predictive Wellcare.

Our commitment to reshaping the medical and wellness landscape globally is rooted in the convergence of leading-edge scientific research and technological innovation. United by a shared vision, we bring together renowned leading experts from diverse fields, working collaboratively to transform disease treatment through innovative and holistic strategies, guiding individuals towards healthier lives and a life well-lived.

Job Summary

We are seeking dynamic Store Assistants to join our team. The ideal candidate will possess excellent customer service skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service
    • Greet and assist customers in a friendly and professional manner.
    • Answer customer inquiries and provide information about products, promotions, and store policies.
    • Assist customers with locating products and making purchasing decisions.
    • Handle customer complaints or concerns effectively.
  • Merchandise Handling
    • Receive, unpack, and label merchandise shipments.
    • Arrange and restock shelves, ensuring products are well-organized and properly displayed.
    • Monitor and maintain inventory levels by conducting regular stock checks.
    • Assist with pricing and tagging of products.
  • Cash Handling
    • Operate cash registers and process customer transactions accurately.
    • Handle cash, credit/debit card transactions, and provide change to customers.
    • Ensure cash drawer balances at the beginning and end of shifts.
  • Store Maintenance
    • Keep the store clean, organized, and well-maintained.
    • Perform routine cleaning tasks, including sweeping, mopping, and sanitizing.
    • Ensure that shelves, aisles, and display areas are free from clutter.
  • Security
    • Monitor and report any suspicious activities or theft attempts to store management.
    • Follow store security procedures, including bag checks, when necessary.
  • Product Knowledge
    • Stay informed about the products and services offered by the store.
    • Provide product recommendations and information to customers.
    • Participate in training sessions to update product knowledge.
  • Teamwork
    • Collaborate with other store staff, including cashiers, supervisors, and managers, to achieve common goals.
    • Assist in tasks as assigned by the Store Manager.
  • Health and Safety
    • Follow safety protocols and guidelines to maintain a safe working environment.
    • Report any safety hazards or incidents to the store manager.
Requirements
  • 2-3 years of retail experience or experience in a customer service role.
  • A formal qualification will be advantageous.
  • Experience in Nutrition will be an advantage.
  • Candidate must be tech savvy.
  • Knowledge of Point of sales (POS) systems.
  • Ability to stand for extended periods and lift moderately heavy objects.
  • Experience in digital retail solutions and/or clinical practice management.
  • Strong attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including weekends and evenings.

If you do not receive a reply within two weeks, please consider your application unsuccessful.

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