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International Inbound Debt Recovery Agent

2 months ago

Cape Town, Western Cape, South Africa CallForce Full time

Role Summary:

We are seeking an experienced Debt Resolution Consultant to join our team at CallForce.

About the Role:

As a Debt Resolution Consultant, you will be responsible for engaging with high-profile clients in the USA to help them manage and resolve debt issues.

Key Responsibilities:

  • Take inbound calls and respond to customer inquiries
  • Develop and implement debt resolution strategies
  • Collaborate with clients to create personalized plans
  • Meet productivity requirements for calls and sales

Requirements:

  • Minimum 2 years' experience in debt sales or collection
  • Proven track record of success in a similar role
  • Excellent communication and negotiation skills
  • Ability to work in a rotational shift environment

What We Offer:

  • R7,500 basic salary plus commission
  • Opportunity to work with a global client in the USA
  • Dynamic and supportive work environment

About CallForce:

We are an award-winning BPO service provider delivering innovative contact center solutions to clients worldwide.