Client Success Operations Specialist
2 months ago
A solutions-focused Client Success Supervisor is required by TalentCru, a leading workplace solutions company, to provide day-to-day operational service delivery in line with client Service Level Agreements and Pricing Schedules.
Key Responsibilities:
- Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance.
- Coordinate transportation for assignees and obtain approval from the client.
- Establish and maintain relationships with key client management contacts.
- Develop awareness of client future business needs, identify potential opportunities and communicate.
- Responsible for ensuring on-time and accurate invoice delivery to clients.
- Monitor expenditure with regard to PPE, medicals etc. and ensure that costs do not exceed the parameters of the Pricing Schedule provisions.
Requirements:
- Grade 12
- A minimum of 1-3 years' HR generalist and administration experience
- Must have own car and driver's license
Additional Skills:
- Checking, verification and approval of pre-extract reports from Payroll
- Distribute payslips weekly/monthly to assignees
- Ensure payroll department is presented with accurate payroll data processed within deadline
- Ensure that Assignees are briefed regarding transport arrangements, address, times etc.
- Ensure that shifts are fully staffed as per client requirements
- Keep a record of payroll queries and provide reports to the client
- Provide feedback to Resource Centre on candidates supplied
About TalentCru:
TalentCru is a global workplace solutions company offering a wide range of diverse talent management solutions.
Language: English
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