Store Operations Specialist
1 month ago
Company Overview
At CTM, we are seeking a highly motivated and results-driven Store Operations Specialist to oversee the day-to-day operations and sales performance of our store.
This role requires a well-rounded individual capable of managing operations independently under pressure while delivering exceptional customer service and ensuring team success.
Key Responsibilities:
- Customer Service & Sales: Provide excellent customer service and achieve sales targets by building strong relationships with customers.
- Operations & Inventory Management: Manage inventory levels, maintain accurate records, and ensure seamless day-to-day operations.
- Team Leadership & Administration: Lead and motivate the team to achieve operational and sales objectives, administer HR tasks, and maintain a positive work environment.
Requirements:
- Entrepreneurial Mindset: Possess an entrepreneurial mindset with the ability to identify opportunities for growth and implement innovative solutions.
- Results-Driven: Be responsible and accountable for achieving both operational and sales objectives, with a focus on meeting performance goals within set timelines.
- Experience: Have 2+ years of management experience within the retail environment, preferably within the group.
- Skillset: Possess proficiency in SAP software, familiarity with Microsoft Excel and Word, and strong organizational skills with attention to detail.
- Languages: Be fluent in English and Afrikaans with excellent communication and interpersonal skills.
- Sales Background: Proven success in sales with a passion for driving results.
- Flexibility: Ability to work independently and under pressure, maintaining focus in a fast-paced environment, and availability to work flexible hours including weekends and public holidays.
- Qualifications: Hold a Matric or equivalent qualification.
Estimated Salary: R120,000 - R180,000 per annum
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