Client Success Coordinator

2 days ago


Cape Town, Western Cape, South Africa Status Staffing Full time

Status Staffing is seeking a skilled Client Success Coordinator to join our team. As a key member of our operations staff, you will play a vital role in maintaining and strengthening relationships with existing customers.

Job Details:

  • We are seeking a highly motivated individual who can coordinate and implement strategies to achieve customer success.
  • You will be responsible for recording product descriptions on the client operating system and comparing them with relevant customer agreements.
  • Collaborate with the accounts department to ensure timely debt collections.
  • Promptly respond to customer care queries and provide effective resolutions.

Responsibilities:

  1. Coordinate and implement customer success strategies.
  2. Ensure accurate product information is recorded on the client operating system.
  3. Collaborate with the accounts department to collect debts.
  4. Respond to customer care queries in a timely manner.

Requirements:

  • Excellent communication and problem-solving skills in both English and Afrikaans.
  • Strong organizational abilities, with a focus on meeting deadlines and delivering results.
  • Proficiency in Microsoft Office Suite, including Word and Outlook.
  • A valid Code 8 Drivers License and access to a reliable vehicle.


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