Processor and Sales Liaison

3 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

We are seeking a Processor and Sales Liaison to manage sales and stock processes in our Montague Gardens office.

R15,000 per month

About the Job

This role requires a mature and experienced professional who can work closely with our team and interact with customers to ensure smooth sales and stock processing operations.

Responsibilities include:

  1. Order Processing:
  • Capture picking slips and delivery notes accurately using Pastel Evolution.
  • Process orders received via WhatsApp (using the company branch cell), email, and telephone.
Customer Interaction:
  • Assist approved distributors who visit the office.
  • Understand and manage individual customer preferences, likes, and dislikes.
  • Provide a friendly and professional customer service experience.
Administrative Duties:
  • Answer incoming phone calls and assist with general inquiries.
  • Support the reception area in collaboration with another team member, Patricia.
Stock Management:
  • Participate in monthly stocktakes and assist with stock management tasks as required.
Pricing and Discounts:
  • Navigate and manage the complex pricing structure in Pastel, with individual discount settings for customers already loaded.

Requirements

  • Experience: 5-7 years of solid office experience, ideally in a similar role.
  • Min Grade 12
  • Technical Skills: Proficiency in Pastel Evolution is highly preferred.
  • Customer Service: Strong interpersonal skills and ability to manage customer relationships effectively.
  • Work Ethic:
    • Must not be a 'clock watcher' but rather someone proactive and dedicated.
    • Ability to maintain focus and avoid distractions, such as excessive personal phone use during working hours.
    • Willingness to follow company guidelines regarding cell phone usage.
  • Location: Resides near Montague Gardens with own transport to ensure punctuality.

Working Hours and Benefits

  • Hours: 08h00 - 16h30 with a 30-minute lunch break.
  • Leave and Public Holidays: Office closure during December and all public holidays.
  • Supportive Environment: Opportunity for short breaks to attend to personal matters.


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