Hospitality Manager: Delivering Exceptional Experiences
2 days ago
Meet the Ideal Candidate:
We are seeking a skilled Duty Manager/Host to join our team at Career Custodians. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences in a luxury environment.
Key Responsibilities:
- Manage daily operations, including front office and reservations duties.
- Resolve guest issues and concerns in a professional and courteous manner.
- Maintain high service standards, ensuring excellent guest satisfaction.
Requirements:
- Grade 12 or equivalent qualification.
- Accommodation Certificate or Hotel School diploma an advantage.
- Previous experience in a similar role in a 4/5-star hotel.
- Familiarity with Opera/Opera Cloud systems.
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