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Operations Coordinator

2 weeks ago

Johannesburg, Gauteng, South Africa Prep2Perfection Full time

Company Overview

Prep2Perfection is a leading provider of educational services, committed to delivering personalized support to students, tutors, and parents.

Job Summary

We are seeking a highly motivated Client Services Manager to join our team in Johannesburg or Pretoria. As a key member of our operations team, you will be responsible for managing client relationships, coordinating tutoring sessions, and ensuring effective communication with clients and tutors.

Key Duties and Responsibilities

  • Handle day-to-day operational tasks to support business activities.
  • Ensure smooth functioning of processes and workflows.
  • Communicate with clients to understand their needs and requirements.
  • Amend requests as necessary, source the best tutor from the base, and coordinate with clients and tutors.
  • Record relevant information and updates in the CRM system or spreadsheet.

Required Skills and Qualifications