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Operations Manager

2 months ago

Durban, KwaZulu-Natal, South Africa Telebest Full time
Job Description

Job Title: Operations Manager - Retail and FMCG Expert

Company: Telebest

Job Type: Full-time

Location: Remote (with occasional store visits)

About Us: Telebest is a leading retail company that operates in the FMCG industry. We are seeking an experienced Operations Manager to join our team and lead our retail operations.

Key Responsibilities:
  • Strategic Leadership: Develop and implement operational strategies to drive business growth and improve customer experience.
  • Store Operations: Oversee the day-to-day operations of our stores, including inventory management, stock control, and visual merchandising.
  • Supply Chain and Logistics: Manage the supply chain and logistics operations, including procurement, transportation, and warehousing.
  • Customer Experience: Ensure that our customers receive exceptional service and experience in our stores.
  • Team Management: Lead and manage a team of retail operations staff, including store managers, assistant managers, and sales associates.
  • Reporting and Analysis: Analyze sales data and provide insights to inform business decisions.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
Requirements:
  • Experience: 3-4 years of experience in an operations management role in a retail or FMCG environment.
  • Education: Matric or equivalent, with a relevant diploma or degree.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and provide insights, and experience with inventory management and supply chain operations.
  • Certifications: Valid driver's license and own reliable vehicle.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.