Event Operations Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time
Overview

We are seeking a highly skilled and experienced Event Operations Manager to join our team at Prospect Staffing SA.

Salary

The successful candidate can expect a competitive salary ranging from $60,000 to $80,000 per annum, depending on experience.

Job Description

The Event Operations Manager will be responsible for the overall management of banqueting operations, ensuring seamless delivery of events to guests. This includes training and motivating banqueting staff, managing daily meetings and handovers, rostering staff, and conducting monthly stock takes.

Key Responsibilities
  • Train and motivate banqueting staff to ensure exceptional service standards
  • Assist with guest queries and complaints, providing timely and effective solutions
  • Manage the entire service operation of the restaurant, including coordinating logistics and resources
  • Create and maintain relationships with guests, ensuring repeat business and positive reviews
  • Conduct daily meetings and handovers with staff to ensure clear communication and task allocation
  • Roster staff effectively to meet event demands
  • Conduct monthly stock takes to ensure accurate inventory management
Requirements & Qualifications

To be successful in this role, you will require:

  • A minimum of 2-3 years' experience in a management position in a similar property
  • Micros point of sales system knowledge essential
  • Strong leadership skills, with the ability to motivate and train staff
  • Excellent administration and organisational skills
  • Ability to work under pressure and effectively manage difficult situations
  • Grade 12 qualification and computer literacy
  • Formal hospitality degree or diploma preferable
  • Experience in running functions of up to 250 pax at a five-star level
Benefits

In addition to a competitive salary, we offer:

  • Live-in accommodation
About Us

Prospect Staffing SA is a leading staffing agency specialising in the hospitality industry. We pride ourselves on delivering exceptional candidates to our clients, and we're committed to building long-term relationships with our staff and clients alike.



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