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Claims Specialist

2 weeks ago


Sandton, South Africa Sanlam Limited Full time
Job Description

We are seeking a highly skilled Claims Specialist to join our team at Sanlam Limited.

Main Purpose of the Job:

The primary objective of this role is to manage all claim assessments, including assessor appointments, correspondence with brokers and service providers, and attending to claim documentation.

This involves building strong relationships with brokers by responding to queries and addressing outstanding matters, as well as maintaining accurate records of claim correspondence.

Key Responsibilities:
  • Accurate Registration of New Claims
  • Claim Assessment within Parameters
  • Preparation of Matters for Presentation
  • Correspondence with Brokers and Assessors
  • Adherence to Company SLAs
  • Accurate Reserving
  • Query Resolution
  • Maintenance of Schemes
  • CORRESPONDENCE: Hard Copies & Email
  • Diary Management and Follow-up
Qualifications & Experience:
  • Matric Certificate
  • Short-term Insurance NQF5 Qualification
  • Legal or Business Degree (or Studying Towards) - Advantageous
  • Minimum 2 Years Engineering Insurance Claims Experience (or Property Claims) - Advantageous
  • RE5 Qualification
  • Proficiency in Microsoft Office - Word, Excel, PowerPoint, and Outlook
  • Accuracy and Attention to Detail
  • Teamwork and Communication Skills