Sales Performance Expert

2 weeks ago


Durban, KwaZulu-Natal, South Africa Mr Price Full time

Are you a persuasive communicator with a passion for technology? At Mr Price, we're looking for a skilled Telesales Agent to join our team and help our customers stay connected.

As a Telesales Agent, you'll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.

Using dynamic campaign scripts, you'll drive sales and help our customers thrive in the digital world.

Key Responsibilities:

  • Contact prospective customers to present information and explain available products.
  • Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
  • Ensure FAIS, FICA, and POPIA standards are adhered to when dealing with customer calls and correspondence.
  • Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLAs).

What's in it for you:

  • Achieve your targets and enjoy uncapped incentives.
  • We offer extensive learning and development opportunities to help you advance your career.
  • Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
  • After one year of permanent service, you can join our share scheme and become a part-owner in the company's success.


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