Managed Services Technology Expert

1 day ago


Port Elizabeth, Eastern Cape, South Africa NTT Full time
About the Role

The Cross Technology Managed Services Engineer is a key position at NTT DATA, responsible for providing expert technical support to clients. This role requires a strong understanding of IT infrastructure and systems, as well as excellent problem-solving skills. The ideal candidate will have a passion for technology and a commitment to delivering exceptional customer service.

Key Responsibilities
  • Monitor and maintain client infrastructure and systems to ensure optimal performance.
  • Identify and resolve technical issues in a timely and efficient manner.
  • Provide expert technical advice and guidance to clients.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Develop and maintain knowledge articles and documentation to support client inquiries.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant certifications in ITIL, Cloud, Security, Networking, or Data Center.
  • Minimum 1 year of experience in IT infrastructure support or a related field.

About NTT DATA

NTT DATA is a global leader in business and technology services, with a commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Join our team and become a part of a global community that is shaping the future of technology and business.

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