Senior Estate Hospitality Manager
3 weeks ago
We are seeking an exceptional Hospitality Operations Manager to lead our team and deliver an outstanding guest experience at our wine estate. This is a highly rewarding opportunity for a seasoned professional with a passion for hospitality and leadership.
About the Role:
The successful candidate will be responsible for overseeing the daily operations of our Tasting Rooms and stores, ensuring that every guest interaction exceeds expectations. Key responsibilities include:
- Managing front-of-house staff, including rostering, overtime approvals, disciplinary actions, and recruitment
- Collaborating with other departments to ensure seamless operations and enhance overall guest satisfaction
- Overseeing the opening and closing procedures for all Tasting Rooms and stores, ensuring compliance with operational standards
- Developing and implementing comprehensive training programs to foster staff development and continuous improvement
Requirements:
To be successful in this role, you will need:
- A minimum 5 years of experience in a similar role, preferably at a wine estate
- A Diploma in a related field or equivalent experience
- Excellent leadership and communication skills, with the ability to motivate and inspire your team
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement solutions
- A collaborative mindset, with the ability to work effectively with cross-functional teams
What We Offer:
In return for your hard work and dedication, we offer a competitive salary of approximately R800,000 per annum, plus benefits such as medical aid, retirement fund, and annual leave.
About Us:
Dante Personnel is a leading recruitment agency based in Cape Town, specializing in placing top talent in hospitality and tourism roles. We pride ourselves on delivering exceptional service and building long-term relationships with our clients and candidates.
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