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Healthcare Insurance Specialist

1 week ago

Cape Town, Western Cape, South Africa Status Staffing Full time
About the Position:

We are looking for an experienced Healthcare Insurance Specialist to join our team at Status Staffing. As a Medical Aid Advisor, you will be responsible for providing exceptional customer service and expert medical aid advice to our clients.

Key Responsibilities:
  • Client Needs Assessment: Assess clients' medical aid needs and provide personalized advice and recommendations.
  • Plan Comparison: Compare different medical aid plans and present the findings to clients, highlighting the benefits and costs associated with each option.
  • Gap Cover Solutions: Identify and propose gap cover solutions to clients, ensuring they have adequate coverage for their healthcare needs.
  • Record-Keeping: Maintain accurate records of client interactions, advice provided, and plan updates, adhering to company procedures and regulatory requirements.

Requirements: To be successful in this role, you will need to possess excellent communication skills, strong time management abilities, and a commitment to championing client and customer focus.